FAQ's

• Messaging - Can an absence SMS be sent to more than 1 contact?
• Flexible Classes - I have set up a fortnightly enrolment pattern for Term 1 and wish to have the same pattern for Term 2, but starting on the alternate week. How can I do this?
• Managing a Sentral System - SAS Contacts Datalayer Sync options explained
• Academic Reporting - How do I generate reports for student Collation/Stapling?
• Student Profiles - How can I access Diagnostics Records?
• Sentral for Teachers - What happens after creating a quick incident?
• Wellbeing - Why are my N Award Letters History Counts incorrect?
• Timetables - How do I sync timetable data from Edval to Sentral?
• Wellbeing - How do I pin reports to create a Wellbeing dashboard?
• Enrolments - How do I unlink households/contacts from a student enrolment?
• Attendance - How do I bulk manage whole school attendance during CoVid?
• Wellbeing - How do I record remote learning issues?
• Attendance - How do I reset my rolls at the start of the year?
• Managing a Sentral System - I cannot access any modules externally. How can I set this up ?
• Academic Reporting - I have an incorrect staff member’s name printing on the report, and I can’t get rid of them, why?
• Academic Reporting - How does a user Import Personal Comment Banks?
• Markbook - How do we get the Canvas assessments into Markbook?
• Resource Booking - Can you allocate resources to students?
• Calendars - Can we send notifications to staff members in relations to events on the calendar?
• Calendars - Is it possible to import a calendar from a CSV file into Sentral Calendars?
• Staff Absences - How can I tell if staff signed in externally or onsite?
• Enrolments - How can you flag exchange students?
• Asset Manager - Can I search on custom fields?
• Markbook - Markbook Access Levels Explained
• Messaging - If I send absences from Messaging to the Portal, where does the response go?
• Portal Console - Where do I find absence notifications sent from parents via the portal and/or app?
• Academic Reporting - VIC 2021 - Reporting Student Achievement and Progress in Victoria
• Markbook - Can I link curriculum outcomes to my tasks?
• Analysis - VIC - How do I import my NAPLAN data into Analysis ?
• Student Profiles - How do I find a student’s family contact details?
• Managing a Sentral System - How do I fix photos that are sideways?
• Continuum Tracker - What is a marker progression?
• Markbook - How do the "Adjustment" calculations work?
• Enrolments - How do I select/modify Portal Access Level in enrolments?
• Academic Reporting - How do I print a report?
• Academic Reporting - How do I export Progression Point data to Cases21?
• Enrolments - How do I withdraw a students enrolments as they did not start?
• Enrolments - How do I process a student depature?
• Dashboard - What is the difference between My Dashboard and School Dashboard?
• Staff Absences - How does a teacher sign in and out so we can record staff movement?
• Attendance - How do I enable attendance concerns to view in Sentral?
• Academic Reporting - Can I see a students previous comments?
• Wellbeing - Can I add a signature to a letter?
• Messaging - How do I Send an SMS or Email Message?
• Activities - Can I add points to an activity/excursion for House Points?
• Enrolments - Why are no emergency contacts showing in Sentral?
• Managing a Sentral System - How do I check if emails have been delivered?
• Attendance - Can I mark a roll on my mobile?
• Class Builder - Can I Increase/reduce font size?
• Academic Reporting - Why can I not get previous scores from another reporting period to print?
• Markbook - How do the "Ranking" calculations work?
• Activities - How can I filter students to add them to an activity/excursion?
• Portal Console - How do I display Markbook results within the Portal?
• Flexible Classes - In what situation would I need to set up Classes, as well as a Roll Class for my flexible class?
• Enrolments - How do I re-enrol a student who has previously been at the school?
• Attendance PxP - How do I link a Wellbeing Incident Type with PxP Quick Incidents?
• Activities - No Activities or incorrect activities are displaying In Academic Reports, why?
• Academic Reporting - My course results are printing with the wrong names on the final reports, why?
• Continuum Tracker - How do I enter Data for a class?
• Messaging - Can I receive inbound SMS messages?
• Attendance - Exporting Attendance Data to CASES21 (VIC)
• Class Builder - How do I assign "Team Leader" access?
• Enrolments - Address records are not correct or are missing, why?
• Attendance PxP - PXP- why are some students highlight pink/red?
• Sentral for Teachers - How do I add a partial absence?
• Dashboard - How do I create Daily Notices?
• Academic Reporting - How do I link Markbook to junior/primary reports
• Student Profiles - How do I flag student with remote learning issues?
• Attendance - How do I check if all class rolls have been submitted?
• Dashboard - Why can I not lodge a support case?
• Attendance PxP - Can I sync Attendance PxP with Attendance? 
• Asset Manager - Do I need to add all the assets to a stocktake in Asset Manager?
• Portal Console - Can students message teachers?
• Markbook - How do enter marks into a markbook?
• Enrolments - What is an academic period?
• Attendance PxP - A guide to using the Conflict Screen in PxP
• Kiosk - My attendance slips are not printing correctly. How can I fix this?
• Timetables - A new student is not appearing in the roll call but is in all other periods?
• Class Builder - How do I create multi-age/composite classes?
• Student Profiles - Can I upload previous student reports?
• Academic Reporting - My strands/outcomes/checklist items aren’t printing, even though marks are entered, why?
• Markbook - What is a "Z-Score," and what is it used for?
• Activities - What does Activities - Student Portal Selection Period do?
• Class Builder - How do I send handover notes?
• Dashboard - How do I add a school newsletter to the dashboard?
• Academic Reporting - How can I manually set a students name in reports?
• Academic Reporting - How do I select assessment strands in my schema?
• House Points - How do I link Activities to House Points using Default Points?
• Student Profiles - Sentral Profiles 2 Overview
• Academic Reporting - Vic Schools - previous progression point scores within reports: Reference Previous Sentral Reports reporting period
• Health - How do I administer special medication?
• Activities - How can I print a report / export data that shows who has paid in the Activities module?*​
• Attendance PxP - What happens when I choose whether to sync the official roll call period for the day, or all rolls?
• Attendance - How do I give access rolls to other staff?
• Managing a Sentral System - Why are my Emergency Contacts not displaying correctly?
• Attendance - STATS Attendance Reporting for Non-Government Schools

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