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Messaging FAQs


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If I send absences from Messaging to the Portal, where does the response go?

To setup Portal feed as an option;
  • Go to Messaging > Messaging Setup > General Settings 
  • Display Portal Message Feed; yes
  • This will enables Portal to show as an option when sending SMS for absences
When you have completed the Send Absences Notification filtering, you will now see Portal as one of the options.


Parents  will receive notification to explain the absence



Go to School Attendance > Notifications > Responses 


From here the office staff need select from dropdown menu to confirm or reject the response. 
Tick Add this response to absence comment and Save. 
The response moves to the Explained Responses tab. 

Search for the student you just updated to confirm your actions applied.