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Sentral Modules
Messaging
FAQ
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If I send absences from Messaging to the Portal, where does the response go?
Can an absence SMS be sent to more than 1 contact?
Can we automate messages to parents for out of uniform?
How do I control who can send SMS?
Can you send SMS in other languages?
How do Emergency Contacts from Enrolments appear in the Address Book?
Can parents send future absence by SMS?
How does associated contacts in Enrolments work with Messaging?
What's the difference between 'Family Parents' and 'All Parents' cohort member?
What are the two key settings in messaging that can impact how communications are sent?
Can I send send a message to all parents for a student?
Can I send ANY characters in an SMS message?
How do I message Preferred Contacts?
How do I message Both Primary Contacts?
Can I receive inbound SMS messages?
Why does Sentral insert double lines or a new paragraph when I press enter?
Why is there an asterisk(*) on a Messaging contact?
How do I ensure Messages are sent to a Non Residential family?
How do I create or edit Messaging Templates?
Can I create my own custom messaging groups for Email and/or SMS?
How do I Send an SMS or Email Message?
Why are my SMS's being charged at 20c per message? Isn't it supposed to be 10c per message?
Why do I have Home Numbers importing into Mobile Number fields?
How Can I Check Messages have been sent?
How do I update my Sentral Messaging account balance ?
Parents are getting SMS messages that we didn't send
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How do I control who can send SMS?
Messaging > Messaging Setup > Custom User Rights Access Level Controls - define who can send SMS and email by Access level eg Exec, TeacherUser Control - Sending of messages can be controlled on a per user basis, giving a much finer control of who can and cannot send specific type of messages. To give a User custom rights, check the Custom Rights checkbox, and then choose the rights you wish that user to have. Global administrators cannot have their sending rights revoked. Users with No Access to Messaging cannot be given sending rights.