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Sentral Modules
Messaging
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Messaging FAQs
If I send absences from Messaging to the Portal, where does the response go?
Can an absence SMS be sent to more than 1 contact?
Can we automate messages to parents for out of uniform?
How do I control who can send SMS?
Can you send SMS in other languages?
How do Emergency Contacts from Enrolments appear in the Address Book?
Can parents send future absence by SMS?
How does associated contacts in Enrolments work with Messaging?
What's the difference between 'Family Parents' and 'All Parents' cohort member?
What are the two key settings in messaging that can impact how communications are sent?
Can I send send a message to all parents for a student?
Can I send ANY characters in an SMS message?
How do I message Preferred Contacts?
How do I message Both Primary Contacts?
Can I receive inbound SMS messages?
Why does Sentral insert double lines or a new paragraph when I press enter?
Why is there an asterisk(*) on a Messaging contact?
How do I ensure Messages are sent to a Non Residential family?
How do I create or edit Messaging Templates?
Can I create my own custom messaging groups for Email and/or SMS?
How do I Send an SMS or Email Message?
Why are my SMS's being charged at 20c per message? Isn't it supposed to be 10c per message?
Why do I have Home Numbers importing into Mobile Number fields?
How Can I Check Messages have been sent?
How do I update my Sentral Messaging account balance ?
Parents are getting SMS messages that we didn't send
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Can you send SMS in other languages?
SMS does not have additional language options.