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Administration FAQs


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Why are some staff members missing from the enrolments file from Sentral into Canvas?

The most common cause for this is because they don’t have an email address, either in the staff record, or the associated user account in Sentral. You should also ensure that you have connected your staff to your administration system.

1. Click on Manage User Accounts in the Setup menu.



2. Then click on the Edit button next for the user you want to edit.


3. You can then add in their email address and search for the teacher in your administration system so that they are connected correctly in Sentral.